Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website and related online materials operated by PDW Logistics LLC ("Company," "we," "us," or "our"), a freight transportation company based in El Paso, Texas (USDOT 4262805, MC 1654222).

By accessing or using our website, you agree to these Terms. If you do not agree, please do not use the site. Freight brokerage, dispatch, or haulage engagements may also be governed by separate written agreements, rate confirmations, bills of lading, or carrier contracts, which control in the event of a conflict with these website Terms.

PDW Logistics LLC provides freight transportation and related logistics coordination. Our principal place of business is:

14377 Whisper Mare Ct
El Paso, TX 79938
United States

Phone: 915-808-5736 · Email: dispatch@pdwlogistics.com

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:

• Attempt to gain unauthorized access to our systems, servers, or related networks
• Interfere with or disrupt the security or performance of the website
• Use the site to transmit malware, spam, or unlawful content
• Misrepresent your identity or affiliation when contacting us
• Scrape, harvest, or systematically collect content without our prior written consent

Content on this website—including service descriptions, company information, and contact details—is provided for general informational purposes. While we strive for accuracy, we do not warrant that all information is complete, current, or error-free. Quotes, capacity, transit times, and service availability are subject to confirmation and may change without notice.

When you contact us by phone, email, SMS, or through third-party communication tools such as RingCentral, you authorize us to respond using the contact details you provide. Message and data rates may apply for SMS. Operational messaging practices are described in our Privacy Policy.

The website design, text, graphics, logos, and other materials are owned by PDW Logistics LLC or its licensors and are protected by applicable intellectual property laws. You may view and print pages for personal or internal business reference related to evaluating our services. You may not copy, modify, distribute, or commercially exploit site content without our prior written permission.

Our website may link to or integrate with third-party sites or tools. We are not responsible for the content, policies, or practices of those third parties. Your use of third-party services is at your own risk and subject to their terms.

THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS.

TO THE FULLEST EXTENT PERMITTED BY LAW, PDW LOGISTICS LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR RELIANCE ON ITS CONTENT. OUR TOTAL LIABILITY RELATED TO WEBSITE USE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD $100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.

Nothing in these Terms limits liability arising from separate transportation contracts, cargo claims processes, or mandatory carrier regulations where those regimes apply.

You agree to indemnify and hold harmless PDW Logistics LLC from claims, losses, and expenses (including reasonable attorneys' fees) arising from your misuse of the website or violation of these Terms.

Our collection and use of personal information is described in our Privacy Policy. Our use of cookies is described in our Cookie Policy.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute arising from website use shall be brought in the state or federal courts located in El Paso County, Texas, unless a different forum is required by a separate transportation agreement or applicable law.

We may update these Terms from time to time. The revised version will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the updated Terms.

Questions about these Terms may be directed to:

PDW Logistics LLC
14377 Whisper Mare Ct
El Paso, TX 79938
Phone: 915-808-5736
Email: dispatch@pdwlogistics.com